English
Lotus Smart Hygiene Seat
 
30 Days Return/Exchange Policy

We accept returns/exchanges within 30 days of purchase under the following conditions:
Unopened/undamaged boxes are eligible for a full refund or for an exchange.
Opened-box products that have not been installed can be returned or exchanged but will be charged $50 for restocking fee.
USA only.
We do not accept returns/exchanges if the products have been installed or if it's sanitary condition has been obviously compromised. (Personal hygiene products)

5 year limited warranty

This warranty covers the following models:
ATS-2000, ATS-1000, ATS-909, ATS-908

  • The warranty is effective for 5 years since the date of purchase.
  • The warranty covers costs of replacement parts and repair work.
  • The warranty does not cover in home repair trip charge.
  • The warranty does not cover shipping charge.
  • The warranty will be voided in the following cases:
    1. Problem caused by wrongful self installation
    2. Unit opened by customers.
    3. Damage and malfunction caused by abusive usage.
    4. Damage and malfunction caused by actions prohibited on warning label.
  • The warranty is subject to change without prior notice.
  • Lotus Hygiene Systems Inc has the right to explain the terms in case of dispute.
  • USA only.

2 year limited warranty

This warranty covers the following models:
ATS-800, ATS-500

  • The warranty is effective for 2 years since the date of purchase.
  • The warranty covers costs of replacement parts and repair work.
  • The warranty does not cover in home repair trip charge.
  • The warranty does not cover shipping charge.
  • The warranty will be voided in the following cases:
    1. Problem caused by wrongful self installation
    2. Unit opened by customers.
    3. Damage and malfunction caused by abusive usage.
    4. Damage and malfunction caused by actions prohibited on warning label.
  • The warranty is subject to change without prior notice.
  • Lotus Hygiene Systems Inc has the right to explain the terms in case of dispute.
  • USA only.




2007 Lotus Hygiene Systems Inc., All Rights Reserved | Privacy Policy | Site Map
Lotus QR Code